About Us - Quality is our Priority | IVA Mobile Afghanistan

About Us

Quality is our Priority

Organizational Goal

As a committed mobile phone supplier, we believe that customer satisfaction is the most vital element in acquiring our goals. Accordingly we have prioritized our customers both existing and potential in all of the activities we execute. Currently IVA Mobile Co. is supplying its products to twelve hundreds retailers in different provinces which comprises Kabul, where the Head Office is located, Nengrahar, Herat, Mazar-e-Shareef, Kandahar, Khost, Paktia, Ghazni and Kunduz.

Cumulatively, the company's sales are 30,000 units per month. Thus, the company's goal is to boost the number of supplied retailers and sales units up to a feasible extent while avoiding adulteration. However, we consider quality prior to quantity. Our goals for the coming five years are as:

To boost the number of supplied retailers from 1,500 to 2,500 locations nationwide.
Increasing number of sales units from 30,000 to 150,000 units per month across all branches.

Our Vision

At IVA our vision is to be the best mobile phone company in Afghanistan in the tastes of our customers, shareholders, communities and people. We believe and demand the best we have to offer by always keeping IVA’s values top of mind that is honesty, integrity and ethical conduct.

We envision connecting every Afghan citizen to dependable, durable, and affordable high-performance smartphones and feature phones, backed by comprehensive nationwide warranty coverage and genuine spare parts support.

IVA’s Commitment

Highest Industry Standards: Having our products correspond to the highest manufacturing and safety standards in the mobile telecommunication industry.
Customer-Centric Innovation: Offering innovative cell phones tailored directly to customer demand, durability requirements, and continuous market feedback.
Unconditional Reliability: Continual innovation and up-to-date phone features. Keeping in mind the above core elements, we endeavor to give our utmost level of effort in satisfying our customers both in terms of quality and price.