As a committed mobile phone supplier, we believe that customer satisfaction is the most vital element in acquiring our goals. Accordingly we have prioritized our customers both existing and potential in all of the activities we execute. Currently IVA Mobile Co. is supplying its products to twelve hundreds retailers in different provinces which comprises Kabul, where the Head Office is located, Nengrahar, Herat, Mazar-e-Shareef, Kandahar, Khost, Paktia, Ghazni and Kunduz. Cumulatively, the company’s sales are 30000 units per month. Thus, the company’s goal is to boost the number of supplied retailers and sales units up to a feasible extent while avoiding adulteration. However, we consider quality prior to quantity. Our goals for the coming five years are as:
• To boost the number of supplied retailers from 1500 / 2500
• Increasing number of sales units from 30000 to 150000 units per months
At IVA our vision is to be the best mobile phone company in Afghanistan -in the tastes of our customers, shareholders, communities and people. we believe and demand the best we have to offer by always keeping IVA’s values top of mind that is honesty, integrity and ethical conduct.
- Having our product to correspond to highest standard in the concerned industry
- Offering products as per the customers’ demand and feedback
- Continual innovation and up to date cell phone features Keeping in mind the above core elements, we endeavour to give our utmost level of effort in satisfying our customers both in terms of quality and price.